Every job in the market requires a specific set of skills. As you climb the ladder of professional success, this requirement narrows down. If you are applying as a fresher or do not have much experience, it shall be wise to write a generalist resume. The information that you should write varies depending upon your level of experience.
Small and medium enterprises Our Competitive Advantage Our BPO Company is a business that has been established with the intention of offering outsourcing services that are value-added to all our customers. We will offer our services in such a way as to allow us compete favorably against our competitors.
We have therefore drafted strategies that would allow us have an edge over our competitors. We are located in a strategic location that is not only conspicuous but also allow all our employees and clients to easily access us. Our location is one that is also quite cheap enabling us have low overheads that will have an impact on our rates.
We have a highly qualified management team that is not only highly experienced but is also aligned with our core values and objectives. Our management team are highly committed and dedicated and have the capability of bringing our business to the level we intend for it nationally.
All our core objectives are always being communicated and projected positively internally and externally.
We intend to source for and hire employees that are competent and qualified to handle all the responsibilities in our BPO Company.
Our employees understand the industry that we are in and use the trends to ensure that we are able to achieve all our goals and objectives. Finally, we will ensure that our employees are well paid and have the best welfare packages as compared to others in similar start-ups in the same industry.
We will ensure that our employees work in a safe and conducive environment. Our employees will also undergo continuous trainings that will further enhance their skills and also boost productivity for our company and boost the bottom line of our business and allow us grow. We intend to offer all our clients various services that will bring in this revenue to ensure the sustainability of our business.
We therefore intend to generate revenue for our BPO Company via offering the following services; Provision of customer care services to our clients Provision of other outsourcing services such as accounting and finance Consultancy services Trainings Sales Forecast The BPO industry is one that is regarded as saturated but regardless of this fact the industry is still has several services that has kept the industry stable and can allow for the influx of more businesses.
We are located in a strategic location here in Houston — Texas which has made it quite possible for us to be optimistic about the revenue we will generate from our BPO Company.
We are quite sure that the profits that we will generate from our business will sustain and allow us grow our business within a year of starting and running our operations.
We conducted a thorough evaluation of the BPO industry here in the United States of America that would allow us carry out an accurate sales projection. The analysis of the sales projections we conducted were gotten from data and information from similar start-ups that were not only based here in Houston — Texas but all over the United States of America as well.
We conducted the above sales projections based on several assumptions and information that were gotten from start-ups here in Texas and the United States of America. Some of the assumptions we used were that the economy would be stable enough and that there would not be an arrival of a major competitor.
It should however be noted that should there be a change in any of the assumptions, it would have a negative or positive impact on the projected figures. Marketing Strategy and Sales Strategy Every business no matter its level requires marketing in order to thrive and this is why we have set aside a budget for marketing our company.
The marketing strategies we would draft for our BPO Company are ones that would allow us penetrate the target market and gain a huge share.
Before drafting our marketing strategies, we will conduct a thorough marketing survey using accurate data that will allow us understand our target market and create effective marketing strategies. We will leverage on conventional and unconventional means of marketing our brand to all our existing and potential customers.
These marketing strategies we will create will allow us have a marketing budget that we will channel to the right use. We intend to hire the services of a reputable marketing consultancy firm here in Texas who has the experience that would be needed to move our BPO Company to the level that we want it to be and also allow us effectively compete with our competitors.The PDF business plan template was adapted from Rhonda and you can choose from 10 professional designs.
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Simplified Outsourcing Business Plan On October 25, , in Outsourcing, by Business Development Group B usiness process outsourcing (BPO) and knowledge process outsourcing (KPO) are now prime growth strategies for corporations ranging from small businesses to conglomerates.
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Okay, so we have provided you an in-depth sample BPO business plan template. We also took it further by analyzing and drafting a sample BPO company marketing plan backed up by actionable guerrilla marketing . A Sample BPO Startup Business Plan Template Business Overview The Business Process Outsourcing (BPO) industry has no dominant business enterprise with a huge percentage of the market.